How Does WorkHub24 Simplify Workflow and Boost Productivity?

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WorkHub24 Team | March 12 ,2025 | 4 min read

Running a business means handling lots of paperwork, approvals, and repetitive tasks. These things slow you down and waste your time. Many businesses find it hard to keep up. They often use old systems like spreadsheets, emails, and manual tracking. This can cause:

  • Missing deadlines and slow approvals.
  • Wasting time on repetitive work instead of growth
  • Costly errors that impact customer experience
  • Overworked teams who spend hours on tasks that should be automated.

But what if there was a way to eliminate these problems and work smarter—not harder?

WorkHub24 comes in here

In this exclusive Q&A session, we sit down with Surajee Ratnayake, Founder & CEO of WorkHub24., to discuss:

  • Why businesses must automate to stay ahead in today’s fast-moving world
  • How WorkHub24 helps companies save time, cut errors, and boost efficiency.
  • The biggest workflow mistakes businesses make—and how to fix them
  • What the future of automation looks like and how you can prepare

If you’ve ever wondered how to get rid of unnecessary manual work and make your business run effortlessly, this conversation is a must-read!

Q: Why did WorkHub24 start? What problems are you solving for businesses?

WorkHub24 started with a simple yet powerful vision: to help businesses automate their processes quickly, easily, and cost-effectively—without relying on complex coding or expensive IT development. We saw a major gap in the market where businesses, especially medium to large enterprises, struggled with inefficiencies caused by manual workflows and disconnected systems, Traditional automation solutions were either too rigid, requiring heavy IT involvement, or too expensive to scale across multiple processes.

Q:  What makes WorkHub24 different from other workflow automation platforms?

There are many great Business Process Automation and Workflow Automation platforms in the market, but most of them are Low-Code—which means they still require technical expertise, custom coding, and lengthy implementation cycles. This makes automation cumbersome, complex, and time-consuming.

WorkHub24 takes a different approach. We are a pure NO-Code platform, making automation truly accessible to business users—not just IT teams. With WorkHub24, companies can design and deploy workflows in minutes or hours, not weeks or months.

And with AI integration, automation becomes even easier. AI-powered triggers, chatbots, and decision-making help businesses automate smarter, faster, and with minimal effort—all without writing a single line of code.

Q:  Can you share a success story of a business that used WorkHub24 to solve big problems?

There are many success stories, but I’ll highlight two from different industries to show the versatility of WorkHub24.

Finance Industry – Faster Loan Approvals & Higher Revenue

One of our clients in the finance sector uses WorkHub24 for loan origination and other critical processes. Before, loan approvals took hours or even days due to manual workflows and disconnected systems. With WorkHub24, the entire process is now automated approvals happen within minutes, reducing delays and improving customer satisfaction. This efficiency has translated into higher loan volumes and increased revenue, proving how automation can directly impact business growth.

 Construction Industry – Extending ERP with Agile Workflows

Another client in the construction industry wanted to automate workflows around their Microsoft ERP system. Traditional ERP workflows were rigid and hard to modify, but WorkHub24 provided a flexible, NO-Code solution that seamlessly integrated with their existing ERP. Even better, our scalable and cost-effective licensing model allowed them to extend workflow automation to every level of the organization—from top management to field workers—something that would have been too expensive with traditional ERP licensing.

These are just two examples, but they show how WorkHub24 is helping businesses accelerate operations, cut costs, and unlock new opportunities—all with NO-Code automation.

Q:  What’s the easiest thing processes a business can automate right now with WorkHub24?

There’s really no such thing as the “easiest” thing to automate—it all depends on the customer’s pain points.

The key is to identify what’s causing the most friction in a business. It could be manual approvals, document handling, compliance tracking, or customer requests. Once we address that pain point with automation, the customer immediately sees value, and that’s when the real transformation begins.

What usually happens next? The business realizes how easy and powerful automation can be, and it naturally opens the door to many more workflows—leading to company-wide efficiency and cost savings.

So, instead of looking for the “easiest” thing to automate, businesses should ask: “What’s our biggest bottleneck?” Start there, and WorkHub24 will take care of the rest

Q:  What kind of workflows can businesses automate with WorkHub24?

Businesses can automate a wide range of workflows across departments and industries with WorkHub24. In

  • Finance & Accounting, processes like invoice approvals, procurement, and loan origination can be streamlined. 
  • HR departments can automate employee onboarding, leave requests, and performance evaluations.
  •  Sales & Customer Service teams can manage lead tracking, contract approvals, and complaint handling.
  •  IT & Admin functions can automate helpdesk ticketing, asset management, and access requests. 

Industry-specific workflows include loan processing in banking, trouble ticketing in telecom, quality checks in manufacturing, and project tracking in construction. With WorkHub24’s NO-Code platform, businesses can quickly automate their most critical processes, improving efficiency and reducing manual effort.

Q: Does WorkHub24 support AI-powered automation?

Yes, and in fact, AI-powered automation is the hottest thing in the works at WorkHub24 right now! We’re integrating AI deeply into our platform to make workflows smarter, faster, and more intuitive.

This includes AI-powered chatbots for customer and employee interactions, AI triggers that analyze form data and suggest next steps, and AI-driven automation that helps businesses make real-time, data-backed decisions.

With AI, WorkHub24 is moving beyond simple task execution—our workflows will learn, adapt, and optimize themselves, reducing manual effort and improving efficiency. Combining NO-Code with AI means businesses can automate complex processes effortlessly, unlocking a whole new level of productivity.

Q:  Can WorkHub24 integrate with other business tools and software?

Yes, NO-Code integration is a key feature of WorkHub24. Businesses can easily connect WorkHub24 with other tools and enterprise software using REST API connectors, making integration seamless without the need for complex coding.

This allows WorkHub24 to work alongside ERPs, CRMs, HRIS, Core Banking Systems, and other business applications, ensuring smooth data flow and automation across different platforms. At its core, WorkHub24 is all about connecting people, systems, and AI together, enabling businesses to create truly unified and intelligent workflows.

The world of business is changing, and automation is no longer a luxury—it’s a necessity.

If companies continue using outdated, manual processes, they will struggle to compete. However, those that adopt automation will save time, make fewer errors, and grow at a faster pace.

Surajee Ratnayake, Founder & CEO of WorkHub24, explains how automation tools benefit businesses. They make operations smoother, raise productivity, and get rid of inefficiencies.

The best part? You don’t need an IT team to get started. WorkHub24 is designed for businesses that want a smarter way to work. It avoids complexity and costly software development.

Sign up for a free trial or book a demo to see WorkHub24 in action.